{"store":{"baseInfo":{"podcastTitle":"Sales Floor Chronicles: Unveiling Insights with Every Encounter","slug":"eyleen","podcastDescription":"Each episode in this series offers a glimpse into my everyday interactions, whether I’m on the sales floor or acting as a customer. I believe in cutting out the fluff, so these episodes are concise and to the point. Despite their brevity, they pack a punch with a core sales principle embedded in each one. If you appreciate learning without unnecessary filler and enjoy a mix of humor, cynicism, sarcasm, all wrapped up in an educational package, then you’re in for a treat with this podcast.","podcastLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/18550231/Black_Elegant_Watch_Special_Offer_Facebook_Post_n47nhv.jpg","podcastShareLogo":null,"podcastUrl":"https://eyleen.podbean.com","podcastCanSearched":false,"feedUrl":"https://feed.podbean.com/eyleen/feed.xml","theme":"elegant","podcastDeepLink":"https://www.podbean.com/pw/pbblog-smbjy-11b0dd7?from=usersite","removePodbeanBranding":"no","brandingLogo":null,"timeZone":{"timeZoneId":17,"gmtAdjustment":"GMT-04:00","useDaylightTime":1,"value":-4,"text":"(GMT-04:00) Atlantic Time (Canada)","daylightStartTime":"Second Sunday Of March +2 Hours","daylightEndTime":"First Sunday Of November +2 Hours","timezone":"America/Halifax"},"podcastDownloads":null,"totalEpisodes":6,"showComments":true,"iOSAppDownloadLink":null,"customizeCssUrl":null,"androidAppDownloadLink":null,"showPostShare":true,"showLike":true,"author":"Eyleen Lee","enableEngagementStats":false,"shareEmbedLink":"https://admin5.podbean.com/embed.html?id=pbblog-smbjy-11b0dd7-playlist","language":"en","sensitivitySessionExpireTime":3600,"podcastApps":[{"name":"Podbean App","link":"https://www.podbean.com/pw/pbblog-smbjy-11b0dd7?from=usersite","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/podbean-app.png","title":null},{"name":"Amazon Music","link":"https://music.amazon.com/podcasts/286f3c12-0c71-4c50-a86c-af3549e3e4ff","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/AmazonMusic.png","title":null},{"name":"TuneIn + Alexa","link":"https://feed.podbean.com/eyleen/feed.xml","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/tunein.png","title":null},{"name":"iHeartRadio","link":"https://iheart.com/podcast/170320954","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/iHeartRadio.png","title":null},{"name":"PlayerFM","link":"https://player.fm/series/3570073","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/PlayerFM.png","title":null},{"name":"Listen Notes","link":"https://feed.podbean.com/eyleen/feed.xml","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/ListenNotes.png","title":null},{"name":"Podchaser","link":"https://www.podchaser.com/podcasts/sales-floor-chronicles-unveili-5698473","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/Podchaser.webp","title":null},{"name":"BoomPlay","link":"https://www.boomplaymusic.com/podcasts/96565","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/BoomPlay.png","title":null}],"components":{"base":[{"id":"MainStyle","val":"light"},{"id":"Font","val":"Avenir"},{"id":"SecondaryFont","val":"Avenir"},{"id":"PlayerColor","val":"#8fc31f"},{"id":"PlayerStyle","val":"player1"},{"id":"PlayerWave","val":"show"},{"id":"Favicon","val":null},{"id":"CookiesNotice","val":"hide"},{"id":"CookiesNoticeContent","val":"

Cookies Notice

This website uses cookies to improve your experience while you navigate through the website. By using our website you agree to our use of cookies.

"}],"home-header":[{"id":"HomeHeaderTextColor","val":"#000000"},{"id":"HomeHeaderBackgroundColor","val":"#ffffff"}],"page-header":[{"id":"PageHeaderTextColor","val":"#ffffff"},{"id":"PageHeaderBackgroundColor","val":"#868686"}],"episode-list":[{"id":"EpisodeListType","val":"grid"},{"id":"EpisodesPerPage","val":10},{"id":"EpisodeStats","val":"show"}],"navigation":[{"id":"NavigationFontColor","val":"#000000"},{"id":"NavigationBackgroundColor","val":"#e9e9e9"},{"id":"NavigationSearch","val":"show"},{"id":"NavigationLinks","val":[{"id":"Home","type":"Link","value":"/","text":"Home","subitems":[]},{"id":"Subscribe","type":"Link","value":"https://www.podbean.com/site/podcatcher/index/blog/MewdjocW5FLG","text":"Subscribe","subitems":[]},{"id":"Profile","type":"Link","value":"https://www.podbean.com/user-qyqk1phxwuW9","text":"Profile","subitems":[]}]}],"footer":[{"id":"FooterType","val":"Footer2"},{"id":"FooterFontColor","val":"#ffffff"},{"id":"FooterBackgroundColor","val":"#000000"},{"id":"FooterCopyright","val":"Copyright 2024 All rights reserved."},{"id":"SocialMediaLinks","val":{"facebook_username":"","twitter_username":"","instagram_username":"","youtube_username":"","linkedin_username":""}}],"customize-container1":[],"customize-container2":[]},"allLinks":[],"mainStylesDefaultSettings":null,"defaultCustomizeComponents":null,"scripts":["https://www.googletagmanager.com/gtag/js?id=G-TP93LLY3WQ","\n window.dataLayer = window.dataLayer || [];\n function gtag(){dataLayer.push(arguments);}\n gtag('js', new Date());\n\n gtag('config', 'G-TP93LLY3WQ',{'allow_enhanced_conversions':true});\n"],"metas":null,"appConfig":{"package":"com.podbean.app.podcast","app_store_id":973361050,"app_name":"Podbean","scheme":"podbean"},"customizeCss":null,"canEditCss":null,"enableJsCodeInCustomizeContent":false,"enabledIframeCodeInCustomizeContent":false,"sectionMaxCount":10,"enableEditorLink":false,"enableEditCookiesNotice":false,"siteRedirectToFeed":false,"podcatcherRssUrl":null,"showFeed":true,"showTopBar":true,"enableWebSiteLike":true,"organizationName":null,"organizationPageLink":null},"backToListUrl":"/","tinymceLoaded":false,"listEpisodes":[],"userLikedEpisodes":[],"userLikeCheckedEpisodes":[],"topBarIframeLoaded":false,"listTotalCount":0,"listTotalPage":0,"listPage":0,"listType":"all","listValue":"","listName":"","pageLoading":false,"apiBaseUrl":"https://eyleen.podbean.com","apiCommonParams":{"t":"68454f08","clientSignature":"5a07046625fb75ffd57842e11a402043","u":null,"customizing":null},"apiCommonHeaders":{},"comments":[],"commentsTotalCount":0,"commentsTotalPage":0,"commentsPage":1,"commentEpisodeId":"pb23016476-etmgh","episode":{"id":"pb23016476","idTag":"etmgh","title":"When You Overcharge a Customer, What’s Your Next Step?","logo":"https://pbcdn1.podbean.com/imglogo/image-logo/18550231/Black_Elegant_Watch_Special_Offer_Facebook_Post_n47nhv_300x300.jpg","shareLogo":null,"largeLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/18550231/Black_Elegant_Watch_Special_Offer_Facebook_Post_n47nhv.jpg","previewContent":null,"content":"

When You Overcharge a Customer, What’s Your Next Step?

This episode delves into a real-life shopping experience, revealing the importance of addressing mistakes in sales. Join me as I share insights on accountability, customer satisfaction, and the power of genuine apologies. Tune in for valuable lessons and entertaining anecdotes!

","publishTimestamp":1713895892,"duration":213,"mediaUrl":"https://mcdn.podbean.com/mf/web/jks7kb6spdwkjxv7/Audacity-intro-outro-overcharge.mp3","mediaType":"audio/mpeg","shareLink":"https://admin5.podbean.com/embed.html?id=pb-etmgh-15f341c","likedCount":0,"deepLink":"https://www.podbean.com/ew/pb-etmgh-15f341c","transcriptUrl":null,"permalink":"/e/when-you-overcharge-a-customer-what-s-your-next-step/","downloadLink":"https://www.podbean.com/media/share/pb-etmgh-15f341c?download=1","fallbackResource":null,"fallbackResourceMimetype":null,"downloadCount":0,"status":"publish","hasMoreContent":false,"chaptersUrl":null,"explicit":false},"episodeShareLink":null,"deepLink":"https://www.podbean.com/ew/pb-etmgh-15f341c","playlist":{"episodes":[],"current":0,"start":0,"stop":0,"playing":true,"playerLoading":true,"playbackRate":1,"playbackRateIndex":1},"toasts":[],"confirm":null,"customizeEditorFormZIndex":999,"lastRequestTime":null,"validateChangesOnBeforeunload":true,"windowWidth":1000,"VITE_FS1_CDN_URL_PREFIX":"https://pbcdn1.podbean.com/fs1","reloadStats":false,"userIdEncrypted":null,"userProfilePicture":null,"username":null,"isVerified":false,"loadUserInfo":false,"loginUrl":"https://www.podbean.com/site/user/login?return=https%253A%252F%252Feyleen.podbean.com%252Fe%252Fwhen-you-overcharge-a-customer-what-s-your-next-step%252F&rts=6e72ac06ff119f835744d902ea8f69eb6e07c44b","recaptchaV3Loaded":false,"recaptchaV2Loaded":false,"likesLoaded":false,"commentLikeMap":{},"commentOffset":0},"episode":{"id":"pb23016476","idTag":"etmgh","title":"When You Overcharge a Customer, What’s Your Next Step?","logo":"https://pbcdn1.podbean.com/imglogo/image-logo/18550231/Black_Elegant_Watch_Special_Offer_Facebook_Post_n47nhv_300x300.jpg","shareLogo":null,"largeLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/18550231/Black_Elegant_Watch_Special_Offer_Facebook_Post_n47nhv.jpg","previewContent":null,"content":"

When You Overcharge a Customer, What’s Your Next Step?